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Refund Policy

Returns

We want you to love your new jewelry! Your satisfaction is important to us.  If for whatever reason you are not satisfied with your purchase, please contact us at thesouthernowl@gmail.com stating the issue and we will gladly accept unused, unworn merchandise with tags on for a full refund within five days from the date you receive your goods.   The refund will be for the total amount less shipping charges.  The sender is responsible for any shipping charges relating to returns.  Please pack the merchandise in a padded envelope or bubble wrapped in a small box to ensure it doesn't get damaged on the way back. It would be wise to use a carrier that offers you a tracking number, as we will not be responsible for lost goods through the mail.